Unemployment Insurance Claims

CLICK HERE to file an unemployment claim. This service is available online to Nevadans 24/7. The Nevada Department of Employment Training and Rehabilitation (DETR) has extended the hour of its unemployment lines from 8 AM PT to 8 PM PT Monday through Friday. 
  • Northern Nevada: (775) 684-0350
  • Rural Nevada: (888) 890-8211
Information for Claimants (Información en español)

Information for Employers


  • Employees legally permitted to work in the United States
  • Have completed federal I-9 process
  • Employer must have paid into the UI Trust Fund

What information is required to file an unemployment claim?

  • Names, addresses, phone number(s), and dates you worked for your last 2 employers.
  • A list of names (corporate name) of all employers you have worked for in the last 18 months.
  • If you are not a citizen of the United States, you MUST have your Alien Registration number and expiration date
  • If you have been discharged from the Military in the last 18 months, you MUST have a copy of your DD-214
  • If you have worked for the Federal Government in the last 18 months, you MUST have a copy of your SF-8 or SF-50
How much do unemployed Nevadans get?
Unemployment benefits across the country averaged $385 per week in February 2020, but vary by state. Generally, a person’s benefits replace about 1/3 to 1/2 of their wages. The CARES Act provides an additional $600 per week on top of the amount a person would normally receive in their state – limited to the next 4 months (expires July 31, 2020). 
Maximum duration of benefits: You will receive up to 26 weeks (6 months) of benefits. Four of these 6 months, Nevadans will be provided an additional $600 per week.
Maximum Weekly benefit amount in Nevada: $469
Additional benefits through the CARES Act: Effective through July 31, 2020, unemployed workers will receive an additional $600 per week, on top of the benefits a person would normally receive in their state, which is a maximum of $469 per week for Nevadans. Therefore, the maximum weekly unemployment benefits a Nevadan could potentially receive through July 31, 2020 is $1069.  

Additional information:

  • Register for UI by filing your initial application to receive benefits. Upon completion of registration, a confirmation number will be displayed as confirmation registration is complete.
  • Your claim begins the Sunday of the week you first file an application to receive unemployment benefits.
  • Claimants will be expected to submit weekly filings to alert the state you are still unemployed. The filing week is Sunday through Saturday. Filing can be done any day of the week, available 24/7 online.
  • A determination letter will be mailed via USPS to claimants with amount to be claimed, or notification of scheduled adjudication if more information is required to process your claim.
  • A Bank of America visa debit card will be sent to the address on file within 7 -10 business days. Activate your card immediately by contacting the bank’s customer service number and selecting a PIN.
  • The initial 7-day waiting period has been waived by gubernatorial directive, so funds should be available to claimants as soon as you receive your debit card.

Instructional videos on the above available on You Tube at: https://www.youtube.com/playlist?list=PLKU0G2uxOM7AwxvSH-GyeQAgiwxHFzEdF

DETR encourages filers to review the videos before utilizing the telephone.

  • Visa Debit Card Call Center 877-829-4130 or www.EPPICard.com
  • For forgotten PIN, username or password visit our website or call:
    • 775-687-6838 – Northern Nevada
  • Technical support for online UI Claims – internethelpdesk@detr.nv.gov

Informational materials are available on the claimant site at http://ui.nv.gov/css.html under “Helpful Resources”  For information regarding the filing process, eligibility, reporting requirements, and benefit rights, please refer to the Nevada Unemployment Insurance Facts for Claimants booklet . For information on how to navigate the site, please refer to the Claimant Guide to Online Filing


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    Comments (optional)
    repName Congressman Mark Amodei  
    helpWithFedAgencyAddress 332 Cannon House Office Building
    Washington, DC 20515
    district 2nd District of Nevada  
    academyUSCitizenDate July 1, 2016  
    academyAgeDate July 1, 2016  
    academyApplicationDueDate October 20, 2016  
    repStateABBR NV  
    repDistrict 2  
    repState Nevada  
    repDistrictText 2nd  
    SponsoredBills Sponsored Bills  
    CoSponsoredBills Co-Sponsored Bills  
  • Office Locations

    Office Name Location Image Map URL
    Reno Office 5310 Kietzke Lane, Suite 103
    Reno, NV 89511
    Phone: (775) 686-5760
    Fax: (775) 686-5711
    Washington Office
    104 Cannon House Office Building
    Washington, DC 20515
    Phone: (202) 225-6155
    Fax: (202) 225-5679
    Elko Office
    905 Railroad Street, Suite 104 D
    Elko, NV 89801
    Office: (775) 777-7705
    Fax: (775) 753-9984